We currently accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Shop Pay, and Paypal. We also plan to accept Bitcoin, Ethereum, and other cryptocurrency payments in the near future.
We offer free samples with every order —supply permitting.
Discount or promotional codes can be applied to your order during the checkout process. Please note that only one code/gift card may be used per order. If a code is entered and an error message is received, then the code may be expired or have already been used.
Please note that sitewide promo codes cannot be applied to gift cards.
You can cancel your entire order if the order hasn't been processed for shipping. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order once the order processing is started.
If you have any questions or concerns about your order, please email us at email@example.com with the details of your order and we will try our best to see if we can address your needs.
We collect sales tax in accordance with tax laws and regulations mandated by each state. Sales tax, if any, will be reflected in your cart at checkout.
For international (non-European Union) customers, please be aware that we do not charge you taxes and duties and there can be additional charges upon receiving your package.
If some of the items in your order are temporarily out of stock, we will ship the available items only and notify you of any products that cannot be fulfilled. You can sign up to be notified via email when a product is back in stock on the product page.
Please notify us at firstname.lastname@example.org with your order number, shipping details and a picture of the damaged product and we will get a new product out to you ASAP! View our Returns and Exchanges Policy for more information.
We'll send you emails to confirm your order and to notify you when your order has shipped. You can also find the status of a particular order on the order status tracking page in your Account info page.
Please let us know if there is any products or brands you are interested. We will happily try our best to address your request. Since we are frequently re-stock products from Korea, we may be able to bring specific items just for you.
Just let us know at email@example.com. We may offer a "thank you gift" for your feedback as it helps us grow our product offerings!
We don't like cancelling orders; however there is a case where we will. K Beauty World was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.
If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards please create a new order using the correct billing address.
Many Korean products write the date of manufacture on the items. It will be marked accordingly:
제조 = Manufactured date 까지 = Expiration Date
Unopened products are generally good for 2-3 years from manufacture. Once opened most products are good to be used for a year. Please refer to manufacturer's guidelines for shelf life and individual product recommendations as it may vary by product and manufacturer.
If you have any questions regarding expiration dates, shelf life, usable life and such, please feel free to e-mail us and we will gladly answer these questions for you :)
K Beauty World currently offers free shipping on all orders over €39 for orders within Germany, over $45 for orders within Austria, and over $65 for orders in selected European countries* after promotions and before taxes. View our Shipping Policy for more information.
* Selected European countries: Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden
** It is with a heavy heart that we have made the difficult decision to temporarily pause free shipping to the United States due to warehouse relocation issues. We will be back delivering to the US as soon as we can.
If you are not completely satisfied with K beauty World purchasing, we accept returns within 21 days from the shipping date on unopened products in original condition. View our Returns and Refund Policy for more information.