Shipping
At K Beauty World, we're excited to bring you our fantastic range of products, and we want to ensure that your shopping experience with us is as smooth as possible. Here's everything you need to know about our shipping policies and options.
When will my orders be shipped out?
We'll do our best to get your products out as soon as possible, but in general, orders are processed within 1-2 business days of the order date.
Orders are packed and shipped Monday through Friday only, so orders placed on weekends and select holidays will be processed the next business day. If we experience a high volume of orders, such as peak seasons like Christmas or Valentine's Day, shipments may be delayed a few days.
Do you offer free shipping?
Yes, we believe in giving our customers the best possible shopping experience, and offering free shipping on qualifying orders is just one way we strive to make your shopping experience more enjoyable. We offer free shipping on orders to the following countries:
🙂 Free shipping on orders from €39: Germany
🙂 Free shipping on orders from €59: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland
🙂 Free shipping on orders from €79: Hungary, Italy*, Slovakia, Slovenia, Spain*, Sweden
🙂 Free shipping on orders from €99: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece*, Ireland, Latvia, Lithuania, Malta, Portugal
* Free shipping does not apply to certain areas, including Spain (Canary Islands, Ceuta, and Melilla), Italy (Campione d’Italia, Livigno), and Greece (Mount Athos).
What kinds of shipping options do you offer?
We currently offer standard and express shipping via our shipping partners, including DHL / Deutsche Post, Hermes.
What are the shipping costs and delivery times?
We want to make sure that your orders are delivered to you as efficiently as possible. Here's some of the information you need to know about our shipping rates and delivery options:
🔅 Germany
- Shipping cost: €3.90
- Free shipping on orders from €39.00
- Delivery time: 1 - 3 business days
🔅 Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland
- Shipping cost: €6.90
- Free shipping on orders from €59.00
- Delivery time: 2 - 5 business days
🔅 Hungary, Italy**, Slovakia, Slovenia, Spain**, Sweden
- Shipping cost: €8.90
- Free shipping on orders from €79.00
- Delivery time: 3- 7 business days
🔅Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal
- Shipping cost: €9.90
- Free shipping on orders from €99.00
- Delivery time: 3- 8 business days
* Please allow 1-2 business days for handling time excluding holidays and weekends.
* In addition to the countries listed above, we also offer shipping to many other countries. To determine the shipping rates for your specific location, kindly enter your delivery address during the checkout process.
** Shipping cost and delivery time may vary to certain areas, including Spain (Canary Islands, Ceuta, and Melilla), Italy (Campione d’Italia, Livigno), and Greece (Mount Athos).
Which countries do you ship to?
K Beauty World currently offers shipping services to the following countries:
Germany, Austria, Belgium, Canada, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Liechtenstein, Switzerland, Andorra, Holy See (Vatican City State), Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, United Kingdom, United States, Albania, Bosnia & Herzegovina, Faroe Islands, Greenland, Moldova, Montenegro, Norway, North Macedonia, Serbia, Iceland.
* If you don't see your country listed, please reach out to us, and we'll do our best to assist you.
Will my shipment come with a tracking number or code?
You will receive a shipment confirmation email once your order has shipped, which contains your tracking number(s). Tracking number(s) will be active within 24 hours.
Where is my order shipping from?
We are a proud small German company! Our orders are shipped from Frankfurt, Germany! So if you are shopping within the EU zone, you do not have to worry about customs and duties!
Please note:
🔸 Shipping Disclaimer:
Shipping Delays: While we make every effort to assist with any delays, please note that we are not responsible for delays caused by the shipping carrier. Refunds or replacements will not be issued for packages delivered outside the estimated delivery timeframe.
Inaccurate or Incomplete Information: Orders with incorrect or incomplete payment or shipping details may be delayed or returned to us. Please ensure all information is accurate before submitting your order.
Returned Packages: Packages returned to us due to incorrect or incomplete addresses, or those unclaimed or refused by the recipient, are not eligible for a refund of the shipping cost. A re-shipping fee may apply if you would like us to resend the package.
P.O. Box Deliveries: If using a P.O. Box, kindly confirm that it can accept parcel deliveries. We cannot be held liable for packages sent to incomplete or incorrect addresses.
To help ensure smooth delivery, particularly for international shipments, we may share your contact details (e.g., email or phone number) with the shipping carrier only when needed to prevent any delivery issues. If you would prefer not to have your contact details shared, please let us know via your order notes or by contacting us directly. However, opting out may impact the efficiency of your delivery.
🔸 International Shipping (Non-EU):
For orders shipped outside the EU, please be aware that import taxes, customs duties, and other fees may apply based on the destination country. These charges are the responsibility of the recipient and must be paid once the shipment reaches its destination.
Kbeautyworld ships all international orders as "duties and taxes unpaid" (DDU). This means we do not collect VAT, duties, or other related charges during checkout. For detailed information on these fees, please contact your local customs office.
We are not responsible for any customs regulations or restrictions that may affect your order. Once the package has been shipped, the delivery address cannot be modified. Please ensure that all address details are accurate at the time of purchase to prevent delays or delivery issues.
Note: DHL may offer rerouting options for some destinations/counti, such as delivering to a service point or rescheduling delivery. Please refer to the carrier's tracking page for specific options.
By placing an order with Kbeautyworld.com, you agree to these terms and conditions. While we will do our best to assist with any issues, please note that customs-related problems are beyond our direct control.
If you have any questions or need assistance, our customer service team is happy to help!